Please note that the normal service which is described here is not in operation at the moment. See the Covid-19 Latest page for details of the current service.
Ascot Volunteer Bureau is a small local registered charity which is based in South Ascot (Berks). Our primary objective is to provide transport to medical appointments for the older residents of Ascot, Sunninghill and Sunningdale. They can include appointments at the GP surgery, hospital, dentist, chiropodist, chiropracter, et cetera. Click here or on the thumbnail image on the left to see further information which will be useful both to clients of our service and to potential volunteers.
Our drivers are all volunteers who will pick you up from your home, take you to your appointment, either wait for you or arrange to pick you up on completion of your appointment, and then drive you home.
Please note that we cannot cater for people in wheelchairs. See the transport page for details. Also, we currently only have sufficient drivers to meet the demand for transport to medical appointments. We are therefore unable to satisfy requests for transport for other reasons.
If you do not reside in our area please check out the links page where we include contact details for neighbouring organisations who provide a similar service.
There is an article in Ascot Matters in the form of questions and answers which provides useful information for potential volunteers on the work that we do. There is one correction to the information in that article. With effect from September 2019, AVB drivers now charge 50p per mile for longer journeys and £5 for local journeys.
Please note that the new General Data Protection Regulation (GDPR) means that AVB clients must now give us explicit permission to hold their personal details. See the client consent form section on the right-hand side of this page.
We can be contacted in the office on 01344 625520. The office is manned from 10 to 12, Monday to Friday but you can leave a message at other times and we will get back to you.
You can also email us or complete the form on the Contact Details page if you have any general questions on the service. Please do not use either email or the contact form to arrange transport for your medical appointments. This can only be done by phoning the office on 01344 625520.
Our other objective, subject to available funding, is to provide a limited number of lifelines to any elderly individuals who require them but would struggle to pay the monthly rent on them. A lifeline is a personal alarm system which allows an elderly person to seek help if they have a fall or feel unwell. See the Lifelines page for further information.